Press Release
Hearing Wrap Up: Backlogs, Delays, and Poor Customer Service Stemming from Pandemic-Era Policies Continue to Affect Americans
WASHINGTON—The Subcommittee on Government Operations and the Federal Workforce held a hearing titled, “Please Leave Your Message at the Tone: Addressing Post-Pandemic Backlogs and Delays at Federal Agencies.” Subcommittee members discussed with witnesses from the U.S. Social Security Administration (SSA), the National Personnel ...