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PURPOSE: To examine the Internal Revenue Service's (IRS) failure to efficiently direct available resources to customer service and what might be done to improve it. BACKGROUND: IRS's customer service has been poor over the last several tax seasons, which IRS frequently attributes to lack of resources. Recent reports by the Treasury Inspector General for Tax Administration (TIGTA) and the Taxpayer ...

Letter to White House and agencies requests information on procedures for proper preservation WASHINGTON - House Oversight and Government Reform Committee Chairman Jason Chaffetz (R-UT) and Ranking Member Elijah Cummings (D-MD) sent a letter to the White House and

DOJ IG report took five years to complete inquiry WASHINGTON - Senate Judiciary Committee Chairman Chuck Grassley (R-IA), and House Oversight and Government Reform Committee Chairman Jason Chaffetz (R-UT) sent a letter to the Department of Justice Inspector General (DOJ IG) Michael Horowitz, asking why the IG's office took nearly five years to complete an investigation into the Osorio and Barba trafficking ...

TAKEAWAYS: The committee identified longstanding issues with the Transportation Security Administration's (TSA) Office of Chief Counsel. TSA is withholding information necessary for the Office of Special Council (OSC) to conduct whistleblower retaliation investigations. TSA claims it is relying on department guidance to invoke an inapplicable attorney-client privilege to redact documents. ...

Bipartisan legislation brings greater transparency to regulatory process WASHINGTON - Today, House Oversight and Government Reform Committee Chairman Jason Chaffetz (R-UT) released the following statement after the House passed H.R. 1004, the Regulatory Integrity Act of 2017, sponsored by Rep. Tim Walberg (R-MI). "Every year, agencies impose billions of dollars in new regulations on the backs of hard working taxpayers and American businesses. Even worse, these ...